User guide

Step-by-step tutorials to create, configure, test and send an email campaign.

Track performance and recipient behavior: statistics, filters, hot zones, reports.

Export and analyze opens, clicks, bounces and unsubscribes from your campaigns.

Design messages adapted for mobile and desktop with the visual responsive editor.

Create and send personalized SMS campaigns: pricing, recipients, tracking.

Create a form to collect contacts (fields, confirmation page, examples).

Integrate, prefill, link your forms to campaigns and your site.

Manage your contacts in a database hosted at Ediware (segments, additions, forms).

Welcome to this tutorial dedicated to the document hosting module on Ediware. Thanks to S3 integration, you can host your files securely and make multiple downloads easier from your campaigns.

Automated scenarios, triggers, scheduling, Zapier integration.

User and sub-account management, third-party site synchronization.

Platform features to help you comply with the CNIL recommendation of 12 March 2026 on tracking pixels in emails.

Practical tips to optimize your sends and solutions to common issues (PDF, BAT, text version, Google Analytics, accented characters, file import).

Operational terms of the Ediware platform: BAT, NPAI, unsubscriber, opener, automation, deliverability…