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Latest updates
- 11 Jun Hardened the unsubscribe confirmation against automated unsubscribes (mailbox security scanners) · Improved IP address accuracy in the unsubscribe log · Added per-campaign consent exemption · Exempted campaigns no longer include the consent management link · Lifting the exemption no longer automatically re-enables the consent link · Improved behavioural tracking for exempted campaigns · UI improvements to the "Tracking & consent" portlet
- 10 Jun Real-time bot tagging in the tracking pixel for non-consenting recipients
- 9 Jun Anonymize tracking data for non-consenting recipients (CNIL recommendation) · Improved Arabic translation of the consent management link · Added consent management link to email footer (Lot D) · Added "Tracking & consent" portlet to the campaign page · Improved loading on the access-denied path · Added German, Spanish and Italian to the interface languages · Improved language cookie persistence · Improved link decryption performance in editors · Hardened consent tracking security (opaque identifier) · Added per-campaign tracking pixel disable option
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French platform operated since 2002 · Hosted in France · Support response in under 4 h business hours · GDPR by design