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Tips & troubleshooting

Tips & troubleshooting

Practical tips to optimize your sends and solutions to common issues (PDF, BAT, text version, Google Analytics, accented characters, file import).

Text version of the message in a campaign
You can now create your campaign in text version. Indeed, it happens (rarely) that some media or some messengers do not display the HTML version (basic format when you create your message). Adding a text version to your message will allo…
Integration of images in a campaign
Some messengers automatically block the display of images when your message is opened. Embedding images within your campaign allows them to be displayed as attachments.
Integrate Google analytics into your campaigns
If you use google analytics on your website, you have the possibility to see the traffic that your email campaign has generated on your google analytics interface.
Link to a PDF file
For some messages, it’s better to link to a file, such as a PDF, rather than include it as an attachment to your campaign.
Lists for the BATs
The interest of this module is to be able to send the proofs of your emailing, without having to register your contacts in the list of recipients of your campaign each time.
Resources for our responsive templates
Some templates in the platform contain images. You can download the matching Photoshop file below: Sales Music Back to school Cultural 2 Generic 3 Comics - retro Blurred Pattern Christmas 1 Christmas snowflake Christmas tree Greetings…
The images integrated in a campaign remain separated by a white space
I did my layout, the rendering under a browser is good, but when I test in a webmail the images are separated by a white frame
My recipient file does not import or all emails are detected as erroneous
You select the file and validate. But after a while, the same dialog box appears and the import was not done.
All the accented characters in my message are replaced by weird characters
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